Everyday Favourites
Built for people who don't see their dogs as "just pets."
We believe pets are family. Every product we create celebrates the unique bond between you and your furry companion, turning everyday moments into cherished memories.
What Makes Us Different
Thoughtful Production
Each piece is made to order, reducing overproduction and waste.
Designed for Dog People
Created by pet lovers who understand the bond.
Community impact
10% of profits are set aside to support rescue organisations.
Frequently Asked Questions
Find answers to common questions about our products and services
We treat custom and non-custom products differently:
- Non-custom products
We offer a 30-day return policy on non-customisable products. Items must be unused and in their original packaging. - Custom / personalised products
For custom-made products, because they are made just for you, we’re unable to accept returns or exchanges for them. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right — either with a replacement or a refund.
💛 Your happiness (and your pet’s!) always comes first.
Yes ! To ensure your satisfaction, for custom products, we’ll send you a digital preview before production.
This allows you to review the design and request small adjustments if necessary, so everything looks perfect before printing or embroidery begins.
We’re happy to help!
- Before approval:
Once we send you the design for review, you can request product revisions to your custom design. - After approval:
Once a design is approved and sent to production, changes, cancellations, or refunds are no longer possible.
Shipping time depends on whether your item is custom or non-custom:
- Custom products
Production: 2–5 business days
Shipping:
Europe: 3–7 business days
International: 5–12 business days - Non-custom products
Usually ship faster, as no design approval is needed
Shipping times follow the same regional estimates above
You’ll receive a tracking link as soon as your order ships. Please note that busy periods, such as christmas time, might cause some delays in shipments, so it's always useful to think ahead in such cases!
Currently, we ship to all European countries , UK and US.
- International orders may be subject to local taxes or duties upon delivery. These are set by local authorities and are outside of our control.
- Orders over €150 qualify for free international shipping
- General shipping costs (if applicable) are calculated at checkout. You have a standard shipping option, which is cheaper, and an express shipping option, which delivers the product faster but costs more.
All product and custom designs are created by fellow pet parents and pet lovers, with care, attention to detail, and genuine love for animals.
That’s what makes every KodaYuki product special.